What are Robocalls and Scam Calls?
What spam is to email, robocalls are to your phone. They’re annoying, automated, and often illegal pre-recorded messages. Cybercriminals use robocalls to steal information and money from victims.
As we’ve reported in a previous Malwarebytes blog, what spam is to email, a robocall is to telecommunications devices, such as home phones, mobile phones, and VoIP landlines. There is usually no real human behind a robocall, only an automated, pre-recorded message. And as the name suggests, the calls are made by computers.
Illegal robocalls generally contact recipients with the intention of stealing something from them. As such, they use scams, attempting to swindle you out of your contact number, your financial information, your identity, or anything else of value through dishonest means.
There is legislation that addresses robocalling and the scams they attempt to pull off. Just for good measure, here’s how The Telephone Consumer Protection Act of 1991 (TCPA) defines a robocall, also known as “voice broadcasting.” It is any telephone call that delivers a prerecorded message using an automatic (computerized) telephone dialing system, more commonly referred to as an automatic dialer or “autodialer. (more…)